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Overworked, underpaid and at the breaking point: Personal support worker calls for government aid

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Replying to @alllibertynews and 49 others
Content disabled Plus many more
Methinks Higgy et al and many old folks in New Brunswick must recall what I have been saying about this issue since 2004 N'esy Pas? 


https://davidraymondamos3.blogspot.com/2020/06/overworked-underpaid-and-at-breaking.html






https://www.cbc.ca/news/canada/new-brunswick/nb-personal-support-worker-raise-help-1.5597003




Overworked, underpaid and at the breaking point: Personal support worker calls for government aid

Antoinette Calder says no value being placed on service home-care workers provide


Connell Smith· CBC News· Posted: Jun 04, 2020 6:00 AM AT



Personal support workers in New Brunswick are paid $14.80 per hour, have no sick time or a pension plan. (iStock)

Antoinette Calder has reached her breaking point. After months of stress the Deer Island woman is desperately in need of some down time.

"I actually called today and told my supervisor I have to take this weekend off," said Calder. "I need a mental health day, I really do."

Calder, who is 59, has had just four days off since the COVID-19 crisis hit the province in March. She's worked as a personal support worker (PSW) for the past two years after a long career as a trucker.

Home-support workers provide care that keeps elderly New Brunswickers out of hospitals and nursing homes.

It's a difficult, physically and emotionally exhausting job that finds her lifting, washing and feeding her clients. She makes sure they take their medications, she picks up groceries and, in one case, even cares for the dog.

"It's pretty bad when I have to go to bed at nine o'clock because I'm tired. You eat dinner, do the dishes and go to bed. Nine o'clock and I'm in bed. That's not me."



Antoinette Calder, a Deer Island resident and personal support worker, said she's only had four days off since the COVID-19 pandemic started. (Connell Smith/CBC)

Calder's sometimes the only emotional support for clients isolated by the pandemic.

"We're dealing with older people who are so frightened of what's going on because they know they are high risk and they're watching the news," said Calder. "It's just exacerbating their fears."

She feels a responsibility for them, running errands and stopping in on her own time to see how they're doing. But when she's actually on the clock, she's paid $14.80 per hour, only slightly better than minimum wage.

She's not paid for the time she's not with the client, has no sick pay and no pension plan.

'Go where the money's at'

Calder works for Home Health Services, a non-profit home-care provider based in St Stephen. But the rate paid to home care PSWs is set by the provincial government.

She's worried about where things are going. The population on Deer Island is aging fast and the only other full-time PSW there is a year older than her.


Tina Learmonth, the past president of the New Brunswick Home Health Association, said the personal support worker sector needs an investment in wages from the government. (Roger Cosman/CBC)
 
"We need an influx of younger blood into this profession. But when they can go and feed fish or go to work at a grocery store and make more money that we make ... it's a no-brainer. They're going to go where the money's at."

But Calder, and many others in her profession, feel no value is being placed on their work.

Tina Learmonth, past president of the New Brunswick Home Support Association, echoed that concern. She said if for some reason PSWs didn't come to work one day, the province would shut down.

"We can't afford all our seniors to go into emergency rooms, we can't afford everybody to stop working because they need to take care of their parents," said Learmonth. "So we need to place value in the work that this workforce does."




Investment needed

Few home-support workers are men, but Learmonth said she suspects if men had been doing work all along, the pay would be a lot higher than it is now.

Learmonth said the sector desperately needs investment, and the need for higher wages has been acknowledged in ongoing meetings the association has had Department of Social Development officials.

"It's not a matter of us on one side of the table and them on the other side debating whether or not this sector needs more money. They agree. It's just a matter of let's roll up our sleeves and do it, let's figure out how we can make it happen."
Asked if PSWs should be paid more, Social Development Minister Dorothy Shephard said "damn straight."

But it's a question of what the province can afford.

"When we want to give a dollar-an-hour [raise] and we're looking at a $24- or $30-million bump, we have to be prepared for that," said Shephard. "It doesn't mean that we cannot continually keep trying to do so, and we will continue to."




Slight raise coming

Workers in the sector are scheduled to get a 50-cent-an-hour increase Nov. 1. A temporary increase in pay is on the way thanks to a federal COVID-19 benefit aimed at front-line workers.

It will provide $500 a month backdated to the beginning of the crisis for a maximum total payment of $2,000.


Dorothy Shephard, minister of Social Development, said a $1-an-hour raise for home-care workers would cost the province between $24- and $30-million a year. (CBC)

Calder has another suggestion: Boost PSW salaries to where they should be — about 30 per cent higher — and create an education program to attract young people into the field, a program offering training and credits they can later build on to move into careers like nursing.

She's written letters raising her concerns and suggestions to several of the province's MLAs.

"I want to hear are you going to help us or not?" she said. "And I got zippo. Zilch. Nothing. I'm tired of this rhetoric. I'm tired of them not listening to us. I'm tired of it."








63  Comments







David Amos 
Content disabled 
Methinks Higgy et al and many old folks in New Brunswick must recall what I have been saying about this issue since 2004 N'esy Pas?  










David Amos 
Content disabled 
"Calder has another suggestion: Boost PSW salaries to where they should be — about 30 per cent higher — and create an education program to attract young people into the field, a program offering training and credits they can later build on to move into careers like nursing.

She's written letters raising her concerns and suggestions to several of the province's MLAs.

"I want to hear are you going to help us or not?" she said. "And I got zippo. Zilch. Nothing. I'm tired of this rhetoric. I'm tired of them not listening to us. I'm tired of it."

Me Too 







 








Dave Corbin
The province needs to pay for their use of their private vehicles and gas, both items which are not cheap when earning a low wage to begin with.


David Lutz
Reply to @Dave Corbin: My wife did home care for a while, didn't take long to figure out it wasn't worth it when they don't pay mileage or pay your salary between clients, some of hers were 40 mins apart... made more money on EI.
 
David Amos
Content disabled 
Reply to @David Lutz: Yea Right


David Amos
Content disabled 
Reply to @David Lutz: Methinks you are not the lawyer I know N'esy Pas? 



























David Lutz
Paid 14.80/hr, expected to use their personal vehicle to travel between clients and not paid for the travel time. what do you expect, Government wants seniors in their homes but who would work for that.


David Amos 
Content disabled 
Reply to @David Lutz: You seem concerned all of sudden Why is that?


Robert Jarvis 
Reply to @David Amos: And why are you asking ?


David Peters
Reply to @David Amos:
When and where was the last eub meeting, and when and where is the next one? Why are they meeting secretly, do you think? 
 

David Amos 
Reply to @Robert Jarvis: Why do you care what I ask?  


David Amos 
Content disabled 
Reply to @David Peters: I am not a public official I intervene in the EUB matters as a private stakeholder. Methinks you should ask Higgy or his Ministers Holland or Shephard or Cardy's wife why the EUB engaged Chatham House Rules that I must uphold N'esy Pas?  


Tony Mcalbey
Reply to @David Lutz: could be worst, the airline flight crews who greet you at the planes door don’t get paid till the plane is airborne let alone walking from a gate to gate to change planes  

























Tony Mcalbey
Money does not make any job any better if you don’t like the job. Some people have a clean home since they love doing housework to keep things up, others live in dumps since they have no ambition to pick up after themselves. Money doesn’t bring happiness.


Samual Johnston 
Reply to @Tony Mcalbey: but it does allow you to do certain things and it does relieve stress coming from lack of money - so in many ways it does bring happiness. I don't think any one would disagree that these workers are under paid.


David Amos
Content disabled
Reply to @Tony Mcalbey: FYI Methinks my Yankee wife had the right outlook on the Kings James notion of filthy lucre I am certain many folks who are not collecting welfare would agree that money is simply "fun coupons" that some people work very hard to attain N'esy Pas? 





























Fred Estey
"Calder has another suggestion: Boost PSW salaries to where they should be — about 30 per cent higher " - based on Minister Shephard's claim that a $1/hour increase will cost taxpayers up to $30 million annually, a $4.44/hour increase would add up to $133 million/year. Nursing home workers, most of whom already make about $20/hour or more, while enjoying benefits, paid sick time and pension plans, are in the process of reviewing a new contract offer. Sadly, that cuts into the provinces ability to do much more for the home support workers than what has been promised for later this year - a 50 cents/hour increase.


Ben Haroldson 
Reply to @Fred Estey: $20 is poverty line.
 
 
JoeBrown
Reply to @Fred Estey: Also the problem gets much bigger when govt pumps up wages for some workers but not for others who do the same thing. New article discusses the ripple effect of pumping up wages of people in n homes because it will poach them from other hc that can't afford it so will shut down.
Quebec's campaign to hire more staff in CHSLDs risks creating holes elsewhere
 
 
David Amos
Reply to @Fred Estey: Methinks its interesting that you can state such things N'esy Pas?




















Matt Steele
There is really something wrong with govt. services in N.B. when some govt. workers are being PAID big money to stay home , while other govt. workers are run off their feet . The casual govt. employees are treated like dirt in N.B. , and work for severely reduced salaries with no benefits ; while the person DOING THE EXACT same job working beside them gets far more salary , plus a full benefit plan . A Substitute Teacher told me that her pay is so low , with ZERO benefits , and no seniority rights ; that the govt. cannot even fill the positions anymore , and have been filling the positions with unlicensed , and unqualified people . N.B. has a SERIOUS problem that is not being addressed 


David Amos
Reply to @Matt Steele: BINGO 

























 
 


Barry Conroy
GO figure we pay our firefighter 6 figures to excercise, sleep at our expense, and we let these support worker wear themselves out. Firefighters have zero investment in them selves unlike nurse, paramedics etc., yet we pay them well. The municipal funds paying these people should be diverted to the PSW's, and let the firefighters negotiate with the insurance companies.


Errol Willis 
Reply to @Barry Conroy: Why does one group have to be torn down to support another? Each job is different and comes with different qualifications and risks. PSW absolutely deserve more, but that doesn't mean a firefighter deserves less.


David Amos
Reply to @Barry Conroy: I can answer your quandary with one word

Unions





























Rachel McDougall
As a person who works for the same company I know how she feels. A lot of us most likely won’t be eligible for the wage top up as we are not considered full time. Many workers hours were cut back because of the Covid pandemic but are still making just a hair above the $1000 maximum a month to be able to qualify for the CERB. I know I am struggling to make ends meet and am not sure what to do if I’m not eligible for the wage top up. This is a needed job in our province and it’s terrible that the workers should have to struggle financially while continuing to work everyday.


Tony Mcalbey
Reply to @Rachel McDougall: living within ones means is how you don’t struggle financially.


David Amos
Content disabled 
Reply to @Tony Mcalbey: Yea Right

Methinks you should try making ends meet after paying your emergency room and doctors fees from your your old age and CPP pension funds because Higgy won't release a "Stay" on your medicare card N'esy Pas?



David Amos
Content disabled 
Reply to @Rachel McDougall: Perhaps you and I should talk
























David News
So this is a classic example of why NB's economy is in the downward spiral. The government seems to ignore that fact that mobility of workers is much easier than it has in the past.
So our next door neighbour Quebec is hiring and training up to 10,000 PSW's for $21.00 p/h and when the training is done, about 26.00 p/h with benefits and pensions. Here in NB we are paying 14.40 per hr and no or very limited benefits.
How can NB hope to retain quality staff if a few hundred miles away someone can get the same type of job and earn double the income.



Tony Mcalbey
Reply to @David News: cost of living higher in Quebec.


David News 
Reply to @Tony Mcalbey: Not 80% higher and like NB in the more rural part of the province costs would be very similar. Plus in Quebec you have much easier access entertainment, culture, cuisine, better transit, better social services, generally much more robust health care and a greatly superior set of post secondary education facilities.


James Smythe
Reply to @Tony Mcalbey: Honestly Tony, it isn’t even. With rent controls in place, you can get an apartment in Montreal, one of the biggest most desirable cities to live in, for the same price as Moncton or Fredericton.


David Amos
Reply to @James Smythe: Good Point


David Amos
Reply to @David News: Well Put Sir






















 

Michael G. L. Geraldson
With our ageing population something needs to change, and it needs to change soon. It is far cheaper to keep seniors in their homes than it is to keep them in hospitals or long term care homes.


Terry Tibbs
Reply to @Michael G. L. Geraldson:
It is only sustainable if you can find suckers OH!, sorry, workers, who will work long hours for nothing.



David Amos
Reply to @Terry Tibbs: True






 



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